1. Acceptance of Terms
By using the STAK ERP platform ("Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and STAK, the provider of the Platform.
2. Account Registration and Access
2.1 You must provide accurate and complete information during registration. STAK reserves the right to terminate or suspend accounts providing false or misleading information.
2.2 You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account is strictly prohibited.
3. Platform Features and Usage
3.1 The Platform provides various enterprise resource planning (ERP) functionalities including customer relationship management (CRM), contract management, and user management.
3.2 You agree to use the Platform only for legitimate business purposes and in compliance with all applicable laws and regulations.
4. Data Privacy and Security
4.1 STAK collects and processes personal data in accordance with our Privacy Policy. By using the Platform, you consent to the collection and processing of your data as described in our Privacy Policy.
4.2 STAK implements reasonable security measures to protect your data. However, you acknowledge that no system is completely secure and STAK cannot guarantee absolute security.
5. Contract Management
5.1 The Platform provides tools for creating, managing, and signing contracts. You are responsible for ensuring the accuracy and legality of any contracts created through the Platform.
5.2 STAK acts solely as a facilitator for contract management and is not a party to any contracts created through the Platform.
6. Customer Relationship Management (CRM)
6.1 The Platform includes CRM features for managing customer interactions, campaigns, and activities. You are responsible for maintaining the accuracy of customer data entered into the system.
6.2 STAK may provide analytics and insights based on your CRM data, but you acknowledge that such insights are for informational purposes only and should not be considered professional advice.
7. User Management
7.1 Companies may create and manage multiple user accounts within their organization. The company administrator is responsible for managing user permissions and access levels.
7.2 STAK reserves the right to suspend or terminate user accounts that violate these Terms or engage in unauthorized activities.
8. Intellectual Property
8.1 All intellectual property rights in the Platform, including but not limited to trademarks, copyrights, and patents, are owned by STAK.
8.2 You retain ownership of any content you upload to the Platform, but grant STAK a non-exclusive, worldwide, royalty-free license to use such content for the purpose of providing the Platform services.
9. Service Availability
9.1 STAK strives to maintain high availability of the Platform but does not guarantee uninterrupted service. We may need to perform maintenance or updates that temporarily affect service availability.
9.2 In the event of service disruption, STAK will use reasonable efforts to restore service as quickly as possible.
10. Payment Terms
10.1 Subscription fees are billed monthly/annually in advance, as specified in your subscription agreement.
10.2 Payment is due upon receipt of invoice. Late payments may result in suspension of service.
11. Termination and Suspension
11.1 Either party may terminate these Terms at any time with 30 days written notice.
11.2 STAK reserves the right to terminate or suspend your access to the Platform immediately if you breach these Terms or if required by law.
12. Limitation of Liability
12.1 STAK's total liability to you for any claim arising out of or in connection with these Terms shall be limited to the amount paid by you for the Platform services in the 12 months preceding the claim.
12.2 STAK shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, even if advised of the possibility of such damages.
13. Governing Law
13.1 These Terms shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law principles.
13.2 Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of [Your Arbitration Body].
14. Changes to Terms
14.1 STAK reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Platform.
14.2 Your continued use of the Platform after such changes constitutes your acceptance of the modified Terms.
15. Entire Agreement
15.1 These Terms constitute the entire agreement between you and STAK regarding the Platform and supersede all prior agreements and understandings.
15.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
1. Introduction
This Privacy Policy explains how STAK ("we", "us") collects, uses, stores, and protects personal data when you use the STAK ERP platform ("Platform").
2. Information We Collect
2.1 We may collect account details such as name, email address, phone number, company name, and billing information that you provide during registration and use of the Platform.
2.2 We may also collect technical and usage data such as device information, IP address, login activity, and product interaction logs needed to operate and improve the Platform.
3. How We Use Your Information
3.1 We use personal data to create and manage your account, provide Platform services, process payments, send service notices, and offer customer support.
3.2 We may use aggregated or anonymized data to improve features, security, and reliability. We do not sell your personal data.
4. Data Sharing
4.1 We may share data with trusted service providers (for example payment processors and hosting providers) only as needed to deliver the Platform.
4.2 We may disclose information when required by law, regulation, or valid legal process.
5. Data Security
5.1 STAK implements reasonable administrative, technical, and organizational measures to protect personal data.
5.2 No method of transmission or storage is fully secure. You acknowledge that absolute security cannot be guaranteed.
6. Data Retention
6.1 We retain personal data only for as long as needed to provide the Platform, meet legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
7.1 Subject to applicable law, you may request access, correction, or deletion of your personal data, or ask us to restrict certain processing.
7.2 To exercise these rights, contact support using the email associated with your STAK account.
8. Changes to this Policy
8.1 We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted means you accept the updated policy.
1. Subscription & Billing
These Subscription & Billing Terms apply when you subscribe to a paid or free STAK plan and authorize recurring charges where applicable.
2. Fees and Invoicing
2.1 Subscription fees are billed in advance on a monthly or yearly cycle, as selected during checkout.
2.2 Applicable taxes (including VAT & levies) may be added and shown on your invoice.
3. Automatic Renewal
3.1 Paid plans renew automatically at the end of each billing period unless cancelled before renewal.
3.2 By accepting these terms you authorize STAK and its payment partners to charge the selected payment method for renewals.
4. Failed Payments
4.1 If a payment fails, we may retry the charge and/or suspend access until payment is completed.
4.2 You remain responsible for outstanding fees incurred before cancellation or suspension.
5. Cancellations and Changes
5.1 You may change or cancel your plan from your account settings, subject to the plan rules in effect at the time.
5.2 Downgrades or cancellations take effect at the end of the current paid period unless otherwise stated.
6. Payment Providers
6.1 Card, Mobile Money, and bank-transfer payments are processed by our secure payment partners. STAK does not store full card or bank login credentials on its servers.